Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our return policy below:

  1. Returns are accepted within 30 days of the delivery date.
  2. To initiate a return, please contact our customer service team at [customer service email/phone number] to obtain a return authorization (RA) number.
  3. The item(s) being returned must be unused, undamaged, and in their original packaging with all tags attached.
  4. Once you have received your RA number, please securely package the item(s) and clearly mark the RA number on the outside of the package.
  5. Customers are responsible for return shipping costs unless the item(s) received were defective or incorrect.
  6. Returns will not be accepted after 30 days from the delivery date.
  7. Refunds will be issued to the original payment method within [X] business days of receiving the returned item(s).
  8. We reserve the right to refuse returns that do not meet the above criteria or are returned without a valid RA number.

Please note that certain items may be ineligible for return due to hygiene reasons or other restrictions. Additionally, personalized or customized items may not be eligible for return unless they are defective or incorrect.

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. Your satisfaction is our top priority.

Felior